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Salesforce
Through accelerated implementation and enhancement, we help organizations maximize the full potential of their Salesforce investments.
We enable companies to create seamless omnichannel engagements based on customer insights. We also work with your legacy systems to integrate them with cloud and other platforms; this allows your organization to update applications for an improved user experience.
Sophos.GFT approach:
What matters to you, matters to us. We take an individualized approach with each of our clients to ensure we develop a solution that best fits their needs, budget and ingenuity. We have created our Salesforce practice based on three important foundations:
Expert consultancy:
Over 500 Salesforce certifications (more on the process).
Business agility:
Through assessments and inceptions, we tailor the best solution, focused on what really matters, enabling higher ROI.
Customer centricity:
You are at the center of our Salesforce solutions. We tailor the support we offer to match your needs and lead migrations that help you optimize the most effective features.
Sophos.GFT’s Salesforce accelerators
Mood sensor:
Psychology-based solution. It uses sentiment data provided by employees to improve work culture and increase employee retention.
Go!Client:
Uses predictive analysis AI and converts Open-Finance derived data into prospective clients. Go!Client handles leads until contract negotiations are complete and helps on implementing retention strategies.
TA2:
Test automation solution for Salesforce applications, designed to optimize the quality control process and increase the efficiency of the regressive testing process.
Why Sophos.GFT?
We’ve built our global portfolio of Salesforce-based solutions as a top partner of Salesforce. With over 35 years of global expertise within the financial industry, we host project accelerators that reduce time-to-market and offer unique products. Sophos.GFT’s Salesforce Practice can help organizations unlock the true, measurable value of their investments. With this practice, we’ve enabled companies from the manufacturing, insurance and finance sectors to boost their CRM and project management.
DIGIBEE
Reduce integration time from months to weeks with Digibee, the first low-code, cloud-native eiPaaS platform. At Sophos.GFT, we are experts in Digibee solutions, being the only authorized technology provider for its distribution in Latin America.
Sophos.GFT approach
To help you manage the entire integration lifecycle of your business systems and connect legacy technologies to the digital world, we focus on three things:
Simplify
Development, operations, and adoption
Accelerate
Implementation and deployment
Scale
Adjust resources and capacity in real time
Onboarding: Days 1 – 60
- Digibee Kickoff & Onboarding
- Success Planning Definition
- Training & Education
- Pipeline Development Assist
- First Go-live
Adoption: Days 30 – 90
- Wider Training & Education
- Pipeline Development Assist
- Operationalization & Monitoring
- To-Be Integration Architecture
- Governance
Scale: Days 90 – 365
- Measure & Showcase Value Realization
- Roadmap Definition
- Advocacy & References
- Benchmarking
Capabilities
Retail
- E-commerce re-platform: seamlessly transition to the e-commerce platform that best serves your expanding business needs.
- 360 customer view: bring together a complete view of your customer’s experience and preferences to personalize their experience and drive more revenue.
- Last mile delivery: meet and exceed ever expanding customer expectations while saving on delivery costs though optimized integrations.
Financial services
- Mergers & Acquisitions: optimize systems integration while preventing customer disruptions post M&A.
- Personalization: deliver an experience tailored to each customer to make your offer stand out from the crowd.
- Banking as a Service: seamlessly integrate core banking services with partners to offer customer centric banking experiences.
Manufacturing
- Warehouse management modernization: enable warehouse modernization quickly and easily with the flexibility to integrate with any WMS.
- Synchronize production control: leverage real time integrations to optimize production processes and dynamically respond to changes in market conditions.
- Real-time inventory insights: unlock complete visibility into inventory levels and potential disruptions with systems connected across the entire manufacturing process.
